What is this Privacy Policy for?

This privacy policy is for this website pharmacistguide.uk and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with EU laws and requirements for user privacy.

Use of Cookies

Please see our separate Cookie Policy.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the General Data Protection Regulation (GDPR). Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with Spam Laws and the Privacy and Electronic Communications Regulations EU Directive 2002/58/EC and in compliance with the EU Regulation 2016/679. On subscription, name and email address are collected for the purpose of the sending the newsletter. On subscription the IP address is collected for internal statistics only and do not identify any individual person. All personal details relating to subscriptions are held securely and in accordance with the EU Regulation 2016/679. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the EU Directive 2016/679 you may request a copy of personal information held about you by this website's email newsletter program. If you would like a copy of the information held on you please write to the business address at the top of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity and other such activities. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity. This information is not shared with any third parties.

In compliance with EU Spam Laws and the Privacy and Electronic Communications Regulations EU Directive 2002/58/EC and in compliance with the EU Regulation 2016/679 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If the automated un-subscribe system is unavailable a user can un-subscribe by sending an email to the reply-to address in the newsletter email, make a request to un-subscribe from some or all of the mailing lists. When users un-subscribe, they no longer receive the newsletter but their data remains on record for two years. If users want to have all their data deleted they should contact the website with the email address used for the registration, either though the contact form . In this case, following the formal request of the user, all user data will be immediately deleted from the website.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Use of cookies

This website uses cookies to better the users' experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

This web site is using the following cookies:

Cookie name Purpose Type
UUID#[abcdef0123456789]{32} Session ID cookie. Used by our site's software (Joomla) to identify your current session and allow logging in to our site, remember which country you selected to view prices for etc. Mandatory
joomla_user_state Used by our site's software (Joomla) for purposes of logging into our site. Mandatory
plg_system_eprivacy Used to remember whether you have consented to using cookies on our site. Mandatory
__atuvc __atuvs Associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count. Functionality
_pk_id# _pk_ses# piwik.php Matomo Analytics. These cookies are use to collect information about the way visitors are using our web site. All data is anonymous and stored locally on the host server pharmacistguide.uk. Analytics
fr tr Facebook Pixel. These cookies are used to track and monitor advertisements we use on Facebook. You can find out how Facebook handles this data here. You can view your Facebook ads settings and update your preferences at any time Marketing


Republishing policy

This policy explains the options for using material from our website.
The main purpose of Pharmacist Guide is to provide practical and educational health information free to the general public. For this reason, we encourage our content to be reused. This policy explains the options for using material from our website.

Educational Materials

“Material” includes without limitation all text, data, illustrations, graphical elements, animation, photos and tools appearing on this site.
Although all pages that provide health information have been written by a healthcare professional, the materials contained on these pages are not intended to replace the medical advice of your doctor, healthcare professional or healthcare provider.
Please consult your doctor for advice about a specific medical condition. Please remember that these materials must be considered as an educational service only and are not designed to replace a doctor's independent judgement about a condition or managing a condition for a given patient.
Please consult your doctor for advice about a specific medical condition.

Right to Use and Restrictions on Use

You are free to copy and redistribute the materials in any medium or format. All materials are produced by Pharmacist Guide under a Creative Commons license.

What Creative Commons license does Pharmacist Guide use?

Pharmacist Guide publishes under the Attribution-NonCommercial-NonDerivatives 4.0 International (CC BY-NC-ND 4.0) license.

Republishing content

For attribution, we only require that you:

  • Include a link to the article
  • Include a byline with the author’s name and Pharmacist Guide
  • Preserve all the article’s hyperlinks
  • Maintain any tagline at the bottom of the articles. The standard attribution is Pharmacist Guide is an independent service providing practical advice on health and medicines

Can Pharmacist Guide material be used to create advertising?

No, it cannot, please refer to the Creative Commons license.
What are the requirements for republishing photos?
When using our photos, you will be advised to:

  • Maintain correct caption information
  • Credit the photographer (if specified) and Pharmacist Guide in the caption. For example: (Vicki Kong/Pharmacist Guide)
  • Do not digitally alter images

Can I use your photos in commercial advertisements or promotions?

No. See details on our Creative Commons license.

Republishing videos

Can I use Pharmacist Guide videos?

Yes. All videos produced by Pharmacist Guide are posted on YouTube and can be embedded with their player.

Can I use your videos in commercial advertisements or promotions?

No. See details on our Creative Commons license.

A bunch of pink (fake) and newspaper print roses


Thanks to two very special friends who have helped me create Pharmacist Guide.

To Karen Patient, my proofreader who checks that my sentences can be interpreted outside the medical world and sets me straight when I am struggling to express myself- an ailment I am ashamed to say I have had all my life. Thank you for giving me clarity when words and descriptions sometimes elude me. And as your namesake, thank you for being patient and pretending to be one!

To James Wadsworth, my web designer and IT support who has been instrumental to setting up the website. Thank you for your guidance, patience and honesty, learning through you has been an invaluable experience. You made navigation through all the technical aspects as a manageable step by step process. I can only hope that I have been your best pupil.

A cup of tea (labelled tea (Camelia sinensis) on a saucer with two biscuits

Welcome to Pharmacist Guide

My aim is to give you the knowledge you need to know about managing your health and looking after your loved ones in a free, easy to read, practical guide.

Thanks to the internet and smartphones we can ask questions and obtain answers straightaway by asking forums (e.g. WhatsApp groups, Mumsnet), search engines such as Google, or looking at a healthcare website.

The problem is how do you know which information is good, bad or downright dangerous? Unless you have medical knowledge it is difficult to distinguish good evidence from bad and know how this information would apply in practice. Even the best sources of information contain a lot of medical jargon which can make the subject matter difficult to understand and, in the worst case scenario, do more harm than good.

Pharmacist Guide is an editorially independent website providing balanced and factual information on topical health issues. References to branded products are for identification purposes only and does not imply endorsement. Pharmacist Guide is not sponsored by the pharmaceutical industry.

My day job is working in the NHS helping GP practices but this website has been created for you. I will try to explain how national guidance and polices work and what it means. I will signpost to other useful websites if you want further information and display all references for transparency. This is to help you make an informed decision on managing your health.  

If you have any comments or suggestions please click on the feedback button. Please note that I cannot respond to personal queries. 

Vicki Kong, Pharmacist Guide